DIAL COMPLETE CLASS ACTION filed by CONSUMER LAW GROUP INC.

CONSUMER LAW GROUP has filed a Canadian class action lawsuit against Henkel on behalf of individuals who have purchased the product Dial Complete Antibacterial Hand Wash.

The class action involves the deceptive, misleading, false, and unfair advertising of Dial Complete Antibacterial Hand Wash soaps’ efficacy at eliminating “disease-causing germs” and “illness-causing bacteria”. In addition, Dial Complete contains 0.46% Triclosan, which is in excess of Health Canada’s established Cosmetic Ingredient Hotlist which dictates a maximum concentration of 0.3%.


In fact, the available data to date does not support the ability of Triclosan to reduce infectious disease symptoms or bacterial counts on the hands when used at the concentrations commonly found in consumer antiseptic hand soaps. At this time, there is no independent and reliable evidence to suggest Triclosan in antibacterial soaps provides any benefit over washing with regular soap and water. To the contrary, there is the possibility that using Dial Complete over a long period of time may actually cause antibiotic resistance.

As a result, consumers were charged a premium price for the purchase of Dial Complete over and above regular soap, thereby causing them economic damages.

For more information, please visit our CLG website at http://www.clg.org/